ONYX

• Fusing, Can Can, tussels, laces, and embellishments are not included.By adding add-ons, you can get similar available laces. However, some minor stitching details are only for shoot purposes.
  
•  Butterfly inner shown in shoot is replaced with full lining in stitched version.
  
• Blouse length follows the design shown in the size chart.
  
• Product color may slightly vary due to photography lighting or device settings.

Refund & Compensation Policy

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  As per Ruuposh Collection’s company policy, we do not offer refunds in any form, including bank transfers, credit card reversals, or cash refunds.
  
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  In the case of an approved cancellation or eligible compensation, an online store voucher or discount code equivalent to the eligible paid amount will be issued.
  
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  The voucher can be redeemed on your next purchase from Ruuposh Collection.
  
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  Refunds are not offered to either domestic or international customers.
  

Exchange Policy

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  Ruuposh Collection does not offer returns or exchanges under normal circumstances.
  
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  In rare cases where a customer receives a defective, damaged, incorrect, or incorrectly sized item, the customer may contact our Customer Service Team for assistance.
  
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  Exchange requests must be reported to our Customer Service Team within 48 hours of delivery.
  
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  After approval, the item must be returned to the address provided by Ruuposh Collection within 5–7 days of delivery. Requests submitted after this period may not be accommodated.
  
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  An eligible defective or incorrect item may be exchanged for another available/in-stock product of equivalent value, subject to availability.
  
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  Alternatively, Ruuposh Collection may provide online store credit or a voucher/discount code of the eligible amount, after applicable shipping costs.
  
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  Exchanges are not available due to personal preference, including a change of mind, colour preference, design preference, or simply not liking the outfit.
  
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  An outfit may be considered for exchange if the size received does not match the size ordered, subject to verification.
  
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  All exchange requests are subject to inspection and approval by our Customer Service Team.
  
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  Shipping and mailing costs related to an approved exchange are the customer’s responsibility, unless otherwise confirmed by Ruuposh Collection.
  
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  We aim to process approved exchange requests within 14 working days after receiving and verifying the returned item.
  
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  No cash, bank-transfer, or card refunds will be provided under any circumstances. Eligible cases will be resolved through an exchange, store credit, voucher, or discount code as applicable.